Privacy & Cookie Policy

This privacy policy will explain how BMR Health and Wellbeing uses the personal data we collect from you when you use our website. This policy is effective from 01 January 2024.

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.) on enquiry and contact forms and incoming emails. 

  • We also collect statistics about visits to the website (e.g. number of pages visited on the site). This data is of a nonpersonal nature and is used to better understand the effectiveness of the site only.

How do we collect your data?

  • You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey, online form or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser's cookies.

Our Company may also receive your data indirectly from the following sources:

  • Social media (Linked In, Twitter, etc.)

  • Networking groups

How will we use your data?

Our Company collects your data so that we can:

  • Process your order, manage your account.  When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

  • Email you with special offers on other products and services we think you might like.

  • Contact you in response to a request by yourselves

  • Improve our products and services

  • We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary.

  • From time to time, we may use your information to contact you for market research purposes.

  • Provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

In addition, we may disclose your personal information: to the extent that we are required to do so by law;

  • In connection with any legal proceedings or prospective legal proceedings;

  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

  • To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling

  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

If you agree, Our Company will share your data with our partner company so that they may offer you their products and services.

  • Body and Mind Reboot Ltd

How do we store your data?

Our Company securely stores your data electronically in our cloud-based CRM system and Mailchimp which are built with security to protect your data and applications.

Our Company will keep your contact details for 2 years from the point of last contact. Once this time period has expired, we will delete your data from our Mailchimp and CRM databases.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • Body and Mind Reboot Ltd

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@bmrhealthandwellbeing.co.uk

Call: +44 1908 107255